Using the Interact plugin
SS&C | Blue Prism® Interact consists of two key components:
- The Interact web-based application used to enter information into forms, and submit or approve requests.
- The Interact plugin within SS&C | Blue Prism® Hub. This includes the Forms plugin feature which is used to design and configure the forms that are seen within the Interact web-based application.
This guide outlines the functionality and usage of the Interact plugin available in Hub. For information on the Interact web-based application, see the Interact user guide.
By utilizing Interact, automation developers can create web-based forms that will allow a user to interact with automations, not just at the point of initialization but also during the process if a human is required to review progress, enabling a “human/Digital Worker collaboration” approach. It is assumed as part of this guide that the user is familiar with Blue Prism Digital Workforce and has experience with components such as Hub and Blue Prism.
Who is this guide for?
This guide is intended to be used by the RPA developers who are responsible for creating Forms and publishing them for end users to utilize. This guide assumes familiarity with 'if‑then' statement structures and regular expressions, and that the user is familiar with Blue Prism Digital Workforce and has experience with related components such as Hub and Blue Prism.
As a Digital Workforce expands the addressable use cases of an enterprise, there is a further need for Digital Workers and humans to collaborate in the end-to-end execution of a business process. In addition, innovative ways of assigning work to a Digital Workforce are required to provide flexibility on who can interact with the resource. Blue Prism Interact provides new and existing Blue Prism users with a collaboration interface for an end users interaction with their Digital Workforce within a business process. Initiate, verify, receive and authorize varied work related to your business processes. In addition, Blue Prism Interact reduces the skill criteria required by allowing users to create dynamic web interfaces either by using the no-code form designer or using a Blue Prism Visual Business Object (VBO) to create forms based on the business process requirements.
Blue Prism Interact functionality is split across two Blue Prism components; firstly, a developer utilizing Hub and the Forms plugin to create and publish Forms for an end user to utilize; secondly the end user interface where they can, by utilizing published Forms, interact with the Digital Workforce.
The Interact end user interface is accessed via a web browser, negating the need for any locally installed software. Interact can be accessed as an internal web application or published externally.