DocsHelp topics by number
Topic 1034 – Failed to read/change backup interval.
This means that Blue Prism had a problem communicating with the database. For general information on backups see Automatic backups.
For general help on database errors, see Troubleshooting – Database connectivity.
Topic 1044 – Failed to read/store user preference for edit summaries
This means that Blue Prism had a problem communicating with the database. For general information see Process Comparison.
For general help on database errors, see Troubleshooting – Database connectivity.
Topic 1054 – Notification of need to reset process before start parameters can take effect
Any start parameters defined are applied when a process is first run. Thus if you are in the middle of debugging a process when you change your start parameters, your changes will have no effect until you restart the process.
For general help, see start parameters.
Topic 1064 – Warnings against the use of DateDiff function
The datediff function should be avoided where possible, because Blue Prism provides superior methods for achieving similar goals. In particular, it should not be used for detecting the time of day, because the result given will vary according to daylight-saving changes to the time. The preferred method of achieving this goal is to compare the difference in the current time to a known time in order to obtain a timespan; this timespan should then be compared to a fixed value.
For example the expression
DateDiff(6, Today(), Now()) < (18*60)
is intended to determine whether the current time is before 6pm. The preferred method is as follows
LocalTime() – [MyReferenceTime] < [MyTimespan]
where the data item 'MyReferenceTime' represents the moment in time of 6pm this evening, and the data item 'MyTimespan' stores a timespan of value zero.
Topic 2058 – Publication of Init and Cleanup pages
These pages must be published. For general information, see Init and cleanup pages.
Topic 2068 – Process or business object imported is invalid
These means that either the file is corrupt on disk, or that the xml representing the process/business object is invalid. This may occur if a user edits the xml by hand.
Topic 4106 – Communications error
This may indicate a problem with your network connection.
Topic 4116 – Failed to start session
This may indicate a communications error, or could be a problem with the status of the remote resource.
Topic 4126 – Failed to set start parameters for session
This may indicate a communications error, or could be a problem with the status of the remote resource.
Topic 8202 – Maximum number of system user roles reached
Blue Prism allows you to create up to 64 different roles. It will not allow you to create any more than this number. See user permissions for general help on user roles and permissions.
Topic 8212 – Invalid user name entered
User names must not be blank and they must not exceed 20 characters in length. See user settings help for general information.
Topic 32778 – Failure to launch target application
This could be for a number of reasons including:
- The target application is already launched.
- The executable of the target application could not be found.
Topic 32788 – Unrecognised application type
Your version of Application Manager does not support the type of application specified in your process. You may either re-run the application definition wizard to select a new application type, or you may request an updated version of Application Manager from Blue Prism which supports the application type in question.
To discover the application type currently selected, export your process to a local xml file, and look for the xml element "ApplicationTypeInfo".
Topic 32798 – Application not connected
You cannot interact with your target application until it is launched. Make sure that your business object is configured such that your application is always launched before any interaction takes place.
Topic 32808 – Failure of Read/Write/Navigate against Java Runtime Environment version 1.3.x
Blue Prism's Java Automation makes use of Sun's Java Access Bridge to interact with the target application. A known limitation with Sun's product is that support for version 1.3 of the Java Runtime Environment (JRE) is incomplete and error-prone. See also Troubleshooting - Java automation.
Topic 32818 – Target application information not set
Before interacting with a target application, some information about that application must be registered. Please visit the Application Modeller to fill out this information, then save your business object.
Topic 1048586 – Insufficient permissions to perform an action
See user permissions.
Topic 524 298 – Operation denied due to licensing restrictions
This means that the current license installed in System Manager does not permit the requested action.
Note that if you recently changed your license, then you will need to log out of Blue Prism and log back in again (on each machine) for the change to take full effect.
If you believe there to be an error, then please contact Blue Prism for technical support.
