Dynamic forms in a page

Multiple dynamic forms can be placed behind a tile or menu item to display within a page by specifying their position coordinates. When triggered, dynamic forms automatically generate a queue item which can be managed in the admin user interface under the Queues tab.

Front-office user workflow

1. A front-office user triggers the customer journey by clicking a tile or menu item in the front‑office user interface.

   

2. A page containing multiple forms is displayed. The position of the form on the page depends on the coordinates set in the process design.

   Before the forms are fully displayed on the page, the form placeholders and a spinning wheel in each of them are displayed. The spinning wheel represents the request which generates a queue item.

   

3. All forms are fully displayed on the page once all queue item requests have been processed.

   

Blue Prism developer steps

1. A Blue Prism developer builds the form placeholders using a Multiple Calculations stage, which are then added to the Page Build collection.

   

2. The forms are assigned to the page using the Page Build collection and a page ID is generated.

   

3. The page is assigned to a tile and menu item using the page ID.

   

4. Each queue item is processed individually.

   

   

5. A response is provided to the customer request by the digital worker using the page name. The digital worker then confirms that the queue item has been completed and this will be reflected in the Queue Items tab of a selected queue in the admin user interface. For more details, see Queues.