Interact Web API Service object restrictions

Number elements are delivered as ‘Text’ format when using the Get Submission Web API Service. Cast to Number once inside Blue Prism

Retrieving a Date element using the Get Submission Web API Service, returns the Date in ‘DateTime’ format. It is recommended that DateTime values are converted to Text once inside Blue Prism. The use of Text is recommended to support the different Date formats within Interact.

Number elements are delivered as ‘Text’ format into a Blue Prism queue. Cast to Number once inside Blue Prism

When creating a new submission using the Web API Service, the submission will fail if a Number element is left blank. Submit Number element fields with a number set

When creating a new submission using the Web API Service, the submission will fail if a Radio Group element is left blank. Submit Radio Group element fields with a value set

When creating a new submission using the Web API Service, you cannot send anything back when using the Upload element. This is the expected functionality.

When editing a submission using the Web API Service you cannot send anything back when using the Upload element. This is the expected functionality.

Though the Priority and SLA can be set in the Interact Form creator, they have no significance in this release as IADA ‘Get Next Prioritized Item’ (GNPI) function is not available in an on‑premise configuration. Expected functionality for this release.

Rules are not enforced when updating Interact Forms from Blue Prism. For example, a rule that reveals a hidden field when a flag is set, will not be initiated if the flag is set correctly when updated. If the field is not read-only, a user can click in the field and then click elsewhere in the Form to see the Rule applied.

You can use Update Config to replace some rules.