Help update history

The following updates have been made to the Hub and Interact On-premise product help:

Date updated Summary of update Help page

06 October 2021

Updated Interact Plugin User Guide - amended the order of the sections

Interact plugin

10 September 2021

 

Add information about upgrading the Interact VBO.

Upgrade Hub and Interact

Added information about the error:

An error occurred while starting the application

Troubleshoot a Hub installation

7 September 2021

Added links to the installation videos.

Install the Message Broker server

Install and configure the web server – Hub

Install and configure the web server – Interact

Install Blue Prism Interact

24 August 2021

Added information to Configure access to the Control Room plugin.

Control Room – Installation and access

9 August

Correction to reflect the fields on the Credential Details screen in Blue Prism. Image also included.

Communicating back to Interact

30 July 2021

Correction to the steps in Updating the Customer ID after installation .

Troubleshoot a Hub installation

30 June 2021

Replaced the Interact User Guide and the Interact Forms User Guide with:

  • Interact Web Application User Guide – this details using the Interact website to submit forms and is intended for the end user.
  • Interact Plugin User Guide – this details using the Interact plugin to design and deploy Interact forms. It is intended for the RPA developer, or anyone who will be involved in this process.

As a result of this change, some of the URL paths have changed. Please update any bookmarks you may have.

 

Interact Web Application User Guide

 

Interact Plugin User Guide

25 June 2021

 

 

Updated Hub Install Guide:

  • New Hardware requirements section
  • Updated Windows Authentication section in the Troubleshooting

 

Hub minimum hardware requirements

Troubleshoot a Hub installation

Updated Interact Install Guide – new Hardware requirements section.

Interact minimum hardware requirements

Added note about the different display of the radio group buttons in the Interact website compared to the Interact Forms plugin.

Creating Interact forms

Updated Hub 4.3 release notes to include our secure development policy.

Hub 4.3 – May 2021

Updated Interact 4.3 release notes to include our secure development policy.

Interact 4.3 – May 2021

24 June 2021

Updated Control Room User Guide to provide more information about installation and access.

Control Room – Installation and access

15 June 2021

Updated ALM User Guide to include information about the filters.

Automation Lifecycle Management (ALM)

Updated Control Room User Guide to include information about the filters.

Control Room

Updated Hub Install Guide – lowercase characters must be used for URLs.

Install and configure the web server – Hub

Updated Interact Install Guide – lowercase characters must be used for URLs.

Install Blue Prism Interact

The help has been restructured. As a result, some of the URL paths have changed. Please update any bookmarks you may have.

 

4 June 2021

 

 

Updated Hub Install Guide to include logging information.

Logging

Updated Hub User Guide to include information about the filters.

Audit, Authentication settings, Registrations, Roles and permissions, Service accounts and Users

Updated Interact User Guide to include information about the filters.

Search for a form

25 May 2021

 

Updated screenshots for 4.1 to 4.2 upgrader to reflect default host names.

Upgrade Hub and Interact

Updated Interact Web API user guide wording to reflect the Interact UI.

Actions

17 May 2021

New! Help published for 4.3. To see all the help systems, click here.

 

New! Release notes for Hub and Interact.

Hub and Interact

New! Upgrade guidance for 4.2 to 4.3.

Upgrader tool

New! Control Room plugin.

Control Room

New! License uplift functionality.

Plugin management

New! Change password functionality for use by administrators.

Users

New! Service accounts.

Service accounts

Updated Hub installation process.

Installing Hub

Updated process for synchronizing Active Directory users.

Authentication settings

Updated Interact user guide to reflect improved Interact Forms functionality.

Interact user guide

Updated third-party acknowledgements.

Third-party licenses and acknowledgments