Connectivity and Access

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This information outlines the connectivity of Blue Prism® Cloud to a customer estate. Detailed are the access requirements of the digital workers to execute the defined processes against the line of business applications as well as for operators and designers to access the platform, it serves as a reference document for any business IT or architectural teams involved in the deployment.

Blue Prism® Cloud is a Platform-as-a-Service (PaaS) solution deployed into Microsoft Azure. The digital workers emulate a user executing knowledge-based work and connects to the customer application(s) through a Virtual Private Network (VPN). Either a Site-to-Site VPN or an Azure ExpressRoute connection can be created where the digital workforce exists as a logical extension to the network. Several safeguards are in place to protect the platform from unauthorized access. This document details the controls around this connectivity to prevent unauthorized access whilst enabling legitimate users’ management control to the platform for operational purposes.

The diagram below illustrates the overall Azure Data Center connectivity to the customer site identifying key safeguards.