Connecting a digital workforce to your organization
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Site-to-Site VPN
The Site-to-Site VPN forms a secure, persistent connection between the customer subscribed digital workforce resources and the customer environment. The Site-to-Site VPN as standard ensures that a production platform is accessible from the customer or partner end of the connection only. When configuring a Site-to-Site VPN, Blue Prism Cloud will configure the Virtual Private Network (VPN) to a customer specified address range that is compatible with the customer address space.
Blue Prism Cloud is compatible only with the following Microsoft supported devices:
https://docs.microsoft.com/en-us/azure/vpn-gateway/vpn-gateway-about-vpn-devices
Domain joining and group policies
Blue Prism Cloud is based upon a Microsoft Windows architecture. Once the
Policy |
Setting |
---|---|
Interactive logon: Do not require CTRL+ALT+DEL |
Enabled |
Interactive logon: Message title for users attempting to logon |
Empty |
Interactive logon: Message text for users attempting to log on |
Empty |
Do not display the lock screen |
Enabled |
Interact authentication
By default, Interact is configured with named authentication. This means that for every user that accesses the Interact application, the user will need to be manually created and managed going forward. If required, environments can be linked to an existing LDAP Active Directory configuration for user authentication, however, users will need to be manually assigned to roles in Hub to enable access to Interact.
Interact is deployed with a self-signed certificate as standard. If the customer/partner plans to make the environment publicly available, the customer/partner should supply a certificate from a certified authority.
End user and operator access
Customer or Partner Operator access to Blue Prism Cloud is completed through either a Remote Desktop (RDP) connection or browser-based access, depending on the task to be performed.
Application installation
A digital workforce in the execution of an automated process will interact with the customer or third-party application user interfaces. For these activities to be fulfilled the digital workforce requires sufficient privileges to the applications in scope. Any applications accessed through a thick client will need to be installed onto the digital worker operating systems. The installation process is a customer led activity, and should be communicated to Blue Prism Cloud Operations who can support the customer with the process. Any firewall or network configuration required to make the thick client accessible to the internal network will need to be performed in conjunction with Blue Prism Cloud Operations. Details of all ports and protocols required will need to be supplied in advance of any configuration work, to ensure that changes are kept to a minimum.