Blue Prism 7.2.1: August 2023

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About this release

The tables below summarize the components that relate directly to this Blue Prism Enterprise release.

Core components

The following components are included in the Blue Prism Enterprise installers:



This release requires the Blue Prism database to be this version. This is the same database version as 7.2.0.

Browser extensions
(Chrome and Edge)


See the browser extensions section for details of fixes and enhancements that have been made in this release.

For the latest compatibility information, see the browser compatibility matrix in the Blue Prism online help.

Additional components

The following components are available with this Blue Prism release, but must be installed separately if they are required in your Blue Prism environment:

Login Agent


No functional updates have been made to the Blue Prism Login Agent since Blue Prism 6.7. The Login Agent version that is provided with this release of Blue Prism has the same functionality as the version provided with Blue Prism 6.7.

Data Gateways engine


The Data Gateways engine version 1.4 must be installed to use Data Gateways with Blue Prism 7.2.1.

Download the installer from the Blue Prism Portal via Product > Blue Prism Enterprise > Extras.

Blue Prism API


Download the installer from the Blue Prism Portal via Product > Blue Prism Enterprise > Blue Prism 7.

Compatible Blue Prism Hub components and plugins

The following components are part of the Blue Prism Hub release, but are required to utilize specific Blue Prism functionality:

Authentication Server


The Blue Prism Enterprise 7.2.1 release requires this version of Authentication Server to leverage the features included in this release of Blue Prism.

Control Room plugin


The Control Room plugin must be this version to leverage the features in the Blue Prism .7.2.1 release. The Control Room plugin is dependent on the Blue Prism API.

See the Hub release notes for details of enhancements and fixes to the browser-based Control Room.

Applying this patch release

To upgrade to this version, this patch release must be applied to all the following components throughout your Blue Prism environment for it to be operational:

Interactive clients Runtime resources Application servers



See upgrade notices

Please review the upgrade notices for more details and before upgrading to this release.

Known issues

A list of any prominent issues with this release is maintained in the knowledge base – click here for more information.

Secure development policy

SS&C Blue Prism’s secure development process is a market-leading, embedded security culture, focused on delivering security excellence through four key principles:

  • Education – Providing up-to-date knowledge, information, and training to the development team.
  • Evaluation – Regular reviews of our products using industry standard frameworks and security tools.
  • Elimination – Remove potential threats through the evaluation of standards, compliance, and performance.
  • Evolution – Continued improvement of our security program, ensuring alignment with our product technologies and by reacting effectively to new and emerging threats.

SS&C Blue Prism secure development is based on OWASP ASVS, ISO 27034 and GDPR Article 25 standards and practices. For more information, see SS&C Blue Prism's comprehensive secure development process.

Blue Prism core components

The following fixes, and minor improvements have been added to the Blue Prism core functionality in version 7.2.1:

Fixes and minor improvements

Description of change


An issue has been fixed where, if a business object attempted to attach to a browser and another instance of the browser was open with a different business object already attached, there was a delay of 60 seconds before the new object was attached. The delay in attaching the second object no longer occurs.



In Process and Object Studio, when a data item is set to use an environment variable (by selecting Environment in the Exposure drop-down list in the Data Properties dialog), the list of environment variables in the Name drop-down list is now sorted correctly in alphabetical order.


Previously, an error was displayed when trying to set or check the value of a startup parameter for a specific instance of a process scheduled to run as part of a scheduled task. This error no longer displays.



If using WCF for the Application Server Controlled Resources (ASCR) callback method and the port namespace is not reserved, Blue Prism is not able to complete the login process. Previously in these circumstances, Blue Prism would become unresponsive. Now an error message is displayed informing the user of the issue and the corrective action required.


Previously, if a user selected a language other than English before logging into Blue Prism, and then logged in and tried to add or edit an Action stage in Studio that referenced an internal business object action, the selected action could not be found and a validation error message displayed. Such users can now successfully edit any processes and objects that require changes to Action stages referencing internal business object actions in any language.



Previously, it was observed that the Blue Prism application did not release handle references when running processes that interacted with browser applications. This has now been fixed so when using a Wait stage to confirm that a web element exists on the application, the number of handles associated to the Blue Prism application no longer increases.



An issue has been fixed relating to Active Directory (AD) users who are assigned to a security group that is nested under more than one group in AD, and then assigned to a role in Blue Prism. Previously, when the AD user was added to Blue Prism, the user was only granted the permissions of the first parent group to be processed; all other parent groups were ignored. This issue has been fixed and all permissions from all groups are now correctly assigned.

A similar issue occurred when moving a user from a parent group to a nested group, where the nested group permissions were not correctly synchronized, leaving the previous permissions in place. This issue is also now fixed.





A change has been made to the Blue PrismEnterprise login functionality for Active Directory (AD) users. The Sign in using Active Directory button now displays for users that are members of an AD domain even if the machines that they are using are not joined to an AD domain. Also, the button will continue to display if a domain is not detected correctly. This ensures that AD users can now log in using single sign-on even if the machine they are using is not directly connected to the AD domain.


With the 64-bit version of Blue Prism on Windows Server OS, applications that are launched using the Start Process action from the Utility - Environment VBO now launch as expected when running a process in debug mode in Studio and in Control Room.


An issue related to the order in which information in Control Room is loaded has been resolved. Previously, in Blue Prism 7.2.0, the session information shown in the Environment panel of Control Room would not begin to load until all other panels had loaded. The Environment panel is now loaded concurrently with the available process and resource lists, as in versions prior to Blue Prism 7.2.0.


Browser extensions

Browser extensions allow Blue Prism to interact with web pages and applications presented in a browser, so that business processes that include such applications and web pages can easily be modeled.

Browser extension versions

The table below shows when each Blue Prism extension, compatible with this release was introduced and the browser version against which they were evaluated. See browser extension release notes for details of key capabilities.

Browser Blue Prism extension versions

Date available


Blue Prism 7.2 Browser Extension

April 2023

Edge Chromium

Blue Prism 7.2 Browser Extension

April 2023

For full details of the browser extension versions and compatible browsers, see Browser extension compatibility.

How updates are applied

The latest browser extensions are automatically installed with Blue Prism. Browser extensions that are made available after a release are automatically updated when the browser is loaded if there is an active internet connection. Alternatively, if your devices are not connected to the internet, updates can be pushed per user to each device manually. See the Chrome and Edge integration guide for details of how to install the extension using an offline package.

Browser extension release notes

Description of change Reference

Browser extensions now support Insert/Invoke JavaScript functionality against frameset elements, which are used in HTML 4 applications.