Update a license

Apply the license using the instructions below based on the version of the software that is installed.

To install or update a Blue Prism Enterprise license file, follow the steps below:

  1. Launch Blue Prism.
  2. Click the System tab and select System > License.
  3. Select Install new license.
  4. Select the license file and click OK.

The Blue Prism application server must be restarted for the changes to be fully recognized. After that, the changes are applied automatically to Blue Prism components on each interactive client and runtime resource. You should plan the scheduled maintenance window to restart the Blue Prism application server between the license update and the license expiry date.

If you typically log into the interactive client through an application server, and the application server is not running, it will not start if you do not have a valid license deployed for the environment. The workaround is log into the interactive client using a direct database connection and update the license. You can do this on a client computer or typically on the application server computer.