Single static form

Static forms can be used to display information to the user. Front-office users can only view static forms, they cannot interact with them in any other way, for example, they cannot input into fields or submit the forms.

Front-office user workflow

1. A front-office user triggers the customer journey by clicking a tile or menu item in the front-office user interface.

2. A static form containing customer data, such as first name, surname, and first line of address, is displayed.

   In a production environment, this information is retrieved from the back-end database by the digital worker.

   

Blue Prism developer steps

1. A Blue Prism developer builds the static form using actions such as Section, Text Field, Table, Date, or Slider.

   The  output for each action is the Form Fields JSON data item. Each action adds to the Form Fields JSON by building a JSON definition of the form structure.

   

2. The form ID is generated when the form definition is submitted to the API.

   Once all actions have been added to the Form Fields JSON data item, this is then used to create a form payload. The form payload is sent to the SQL database and is identified via a form ID.

   

3. The form ID is assigned to a tile and menu item by using the Create Tile Payload and Create MenuItem Payload actions.

   The tile and menu item are then sent to the Service Assist front-office user interface.