System requirements and prerequisites

Please note the following general prerequisites:

Process Intelligence

Operating system

Microsoft® Windows Server® 2019 Version 1809 (OS Build 17763.2565 or later builds)

CPU

4 cores or more

RAM

16 GB or more

HDD

512 GB or more

This depends on the actual amount of data loaded into the application.
Production environments may require more disk space, depending on the actual volume of data loaded into the application.

Browser
(to access the Blue Prism Process Intelligence website)

  • Google Chrome 100 or later

  • Microsoft Edge 100 or later

Additional software

Additional requirements for Windows

  • Microsoft Windows Subsystem Linux

    If this Windows feature is disabled, the Process Intelligence Setup will prompt you to enable it. After that, you will need to restart your computer to apply the changes.

  • Redis 5 for Linux

    Process Intelligence uses Redis for Linux therefore additional software is needed. Please download the following installation packages into the same folder:

  • Microsoft .NET Framework 4.5*

  • PostgreSQL 12*

  • NodeJS 14.16.1*

  • ImageMagick*

  • Python 3.8.10 (64-bit)*

  • Microsoft Visual c++ 2015-2019 Redistributables (x64)*

  • GraphViz 2.49.0*

  • SMTP Server

    Process Intelligence needs access to a running SMTP server to be able to send verification emails, notifications, invitations, and alerts.

Other requirements

  • Ensure the administrator user performing the installation has the appropriate permissions to set the PowerShell Execution Policy to RemoteSigned. For more information, see Install Process Intelligence.

* included with the Process Intelligence installer.

Scaling guidelines

The exact calculation of necessary hardware requires multiple parameters such as data volume and use patterns. However, the general guidelines could be defined as following:

  • If the number of concurrent users is less than 10 and the data update frequency is one per day or less, a single server should be sufficient.
  • For more users or more frequent data updates, a separate server for DBMS is recommended.
  • For the fault-tolerant environment, use two identical servers and any standard load balancer.

Recording Service

Operating system

Microsoft® Windows Server® 2019 or 2022

Additional software

  • Microsoft® Internet Information Services (IIS) 8.5*
  • ASP.NET Core Hosting Bundle 6.0.4*
  • PostgreSQL v. 12 or later*

Browser
(to access the Recording Service website)

Google Chrome 100 or later

Hard disk requirements

The Recording Service performance may vary depending on the hardware configuration. If you intend to use more than 20 Recorder instances, store PostgreSQL databases partially or fully on the SSD for better performance.

Only the database table with screenshots may be moved to the new hard disk. For more information, see Move database tables with screenshots to a new hard disk.

Other requirements

* included with the Recording Service installer.

Hardware configuration example

If recording is done for 10 employees during 4 weeks (1 person generates approximately 5000 UI events per day):

  • Operating system: Windows Server 2019
  • CPU: 8 cores or more
  • RAM: 16 GB or more
  • Hard disk space: 256 GB HDD/SSD
  • Logs with screenshots require at least 200 GB

Recorder

Operating system

Microsoft® Windows 10 (x64) and 11 (x64)

Microsoft® Windows Server® 2019

Additional software

Microsoft .NET Framework 4.6.2*

Browser
(to record user activities)
  • Browser Google Chrome 100 or later
    The following versions are not supported:
    • Google Chrome Portable
    • Google Chrome Standalone for one user
    • Google Chrome Standalone for multiple users
  • Microsoft Edge 100 or later
  • Mozilla Firefox 99 or later (Limited support. See Known issues for details).
    Mozilla Firefox ESR is not guaranteed to fully work.

Other requirements

* included with the Recorder installer.