System requirements and prerequisites

Please note the following general prerequisites:

  • The Recording Service and Process Intelligence components must be installed on separate computers.
  • For interaction between the Recording Service and Process Intelligence components, you must use the same protocol, for example, HTTP and HTTP, or HTTPS and HTTPS. If you are going to use Process Intelligence in the Cloud, use HTTPS.
  • The user workstations installing the Recorder component and the server hosting the Recording Service component must all be members of the same Active Directory domain.

Process Intelligence

Operating system

Microsoft® Windows Server® 2019

CPU

4 cores or more

RAM

16 GB or more

HDD

512 GB or more

This depends on the actual amount of data loaded into the application.
Production environments may require more disk space, depending on the actual volume of data loaded into the application.

Browser
(to access the Blue Prism Process Intelligence website)
  • Google Chrome 92.0 or later
  • Microsoft Edge 93.0 or later

Additional software

Additional requirements for Windows

  • Microsoft Windows Subsystem Linux

    If this Windows feature is disabled, the Process Intelligence Setup will prompt you to enable it. After that, you will need to restart your computer to apply the changes.

  • Redis 5 for Linux

    Process Intelligence uses Redis for Linux therefore additional software is needed. Please download the following installation packages into the same folder:

  • Microsoft .NET Framework 4.5*

  • PostgreSQL 12*

  • NodeJS 14.16.1*

  • ImageMagick*

  • Python 3.8.10 (64-bit)*

  • Microsoft Visual C++ Runtime 14.0 update 3*

  • SMTP Server

    Process Intelligence needs access to a running SMTP server to be able to send verification emails, notifications, invitations, and alerts.

* included with the Process Intelligence installer.

Scaling guidelines

The exact calculation of necessary hardware requires multiple parameters such as data volume and use patterns. However, the general guidelines could be defined as following:

  • If the number of concurrent users is less than 10 and the data update frequency is one per day or less, a single server should be sufficient.
  • For more users or more frequent data updates, a separate server for DBMS is recommended.
  • For the fault-tolerant environment, use two identical servers and any standard load balancer.

Recording Service

Operating system

Microsoft® Windows Server® 2016 or 2019

Additional software
  • Microsoft® Internet Information Services (IIS) 8.5*
  • ASP.NET Core Hosting Bundle*
  • IIS CORS Module*
  • PostgreSQL v. 12 or later*

Browser
(to access the Recording Service website)

Google Chrome 92.0 or later

Other requirements
  • The Recording Service works with Process Intelligence 1.0.

  • The computer on which you intend to install the Recording Service component must be a member of an Active Directory domain.

    You may use an existing security group or create the following security groups in Active Directory:

    • Recording Service admin group, for example, Recorder_admin.

      Assign this group full control to the ABBYY Recording Service web application. Then add user accounts to the group to grant them admin access to the ABBYY Recording Service web application.

    • Recorder writers, for example, Recorder_writer.

      Assign this group write access to the ABBYY Recording Service. Then add user accounts to the group to grant their ABBYY Recorder instances read access to the ABBYY Recording Service web application. This will allow ABBYY Recorder instances to send logs to the ABBYY Recording Service.

You may use a user account, a domain or local group, or a built-in group for testing purposes. For more information, see Install Recording Service.

* included with the Recording Service installer.

Hardware configuration example

If recording is done for 10 employees during 4 weeks (1 person generates approximately 5000 UI events per day):

  • Operating system: Windows Server 2019
  • CPU: 8 cores or more
  • RAM: 16 GB or more
  • Hard disk space: 256 GB HDD/SSD
  • Logs with screenshots require at least 200 GB

Recorder

Operating system

Microsoft® Windows 10 (x64)

Additional software

Microsoft .NET Framework 4.6.2*
Browser
(to record user activities)
  • Browser Google Chrome 92 or later
    The following versions are not supported:
    • Google Chrome Portable
    • Google Chrome Standalone for one user
    • Google Chrome Standalone for multiple users
  • Microsoft Edge 92 or later
  • Mozilla Firefox 90 or later (Limited support. See Known issues for details).
    Mozilla Firefox ESR is not supported.

Other requirements

The Recorder works with Process Intelligence 1.0 and the Recording Service that comes with it.

* included with the Recorder installer.