Install Blue Prism Interact

The steps below detail the process for installing the Blue Prism Interact software. This assumes that Blue Prism Hub has been installed which includes the Identify Management System (IMS), Hub, and other associated services.

Download and run the Blue Prism Interact installer, available from the Blue Prism Portal, and progress through the installer as shown below. The installer must be run with administrator rights.

Step

Installer page

Details

1

Welcome

2

License agreement

Read the End-User License Agreement and if you agree to the terms, select the check box.

3

Product prerequisites

The installer checks that the prerequisites have been installed. If the installer finds any prerequisites missing these will be notified to you. Otherwise, continue with the installation.

You cannot proceed unless all prerequisites have been installed.

4

Destination folder

Specify the required installation folder. The default location is C:\Program Files (x86)\Blue Prism, but you can choose your own using the Change button.

5

Configure Interact SQL configuration

Configure the settings for the Interact Database by providing the SQL Server host name or IP address, and the credentials for the account to create the database:

  • If Windows Authentication is selected, the account must have the appropriate permissions. See Windows Authentication for further information.
  • If Windows Authentication is the required method, you need to switch to SQL Authentication and back again to enable the Next button.

  • If SQL Authentication is selected, enter the username and password.

    You must ensure that your database password does not contain an equals sign (=), semi‑colon (;), or speech marks ("). These characters are not supported, and will lead to issues when trying to connect to the database.

6

Configure Interact Cache SQL configuration

Configure the settings for the Interact Cache Database by providing the SQL Server host name or IP address, and the credentials for the account to create the database:

  • If Windows Authentication is selected, the account must have the appropriate permissions. See Windows Authentication for further information.
  • If SQL Authentication is selected, enter the username and password.

    You must ensure that your database password does not contain an equals sign (=), semi‑colon (;), or speech marks ("). These characters are not supported, and will lead to issues when trying to connect to the database.

The database name can be left as the default value or changed as required.

7

Interact IIS setup

Configure the Interact website.

You need to:
  • Enter a site name.
  • Enter a host name in lowercase characters – This will be used as the URL for the site. The first part of the default host name must not be changed. You can only change the .local part of the host name. Ensure that you consider your DNS and Domain structure when choosing a host name.

    The use of uppercase characters in URLs is not supported.

  • Enter the port number.
  • Select the appropriate SSL certificate.
  • Leave Start Website selected, unless you do not want the website to automatically start at the end of the installation.

8

Interact Remote API setup

You need to:
  • Enter a site name.
  • Enter a host name in lowercase characters – This will be used as the URL for the site. The first part of the default host name must not be changed. You can only change the .local part of the host name. Ensure that you consider your DNS and Domain structure when choosing a host name.

    The use of uppercase characters in URLs is not supported.

  • Enter the port number.
  • Select the appropriate SSL certificate.
  • Leave Start Website selected, unless you do not want the website to automatically start at the end of the installation.

9

IADA IIS setup

You need to:
  • Enter a site name.
  • Enter a host name in lowercase characters – This will be used as the URL for the site. The first part of the default host name must not be changed. You can only change the .local part of the host name. Ensure that you consider your DNS and Domain structure when choosing a host name.

    The use of uppercase characters in URLs is not supported.

  • Enter the port number.
  • Select the appropriate SSL certificate.
  • Leave Start Website selected, unless you do not want the website to automatically start at the end of the installation.

10

SignalR IIS setup

You need to:
  • Enter a site name.
  • Enter a host name in lowercase characters – This will be used as the URL for the site. The first part of the default host name must not be changed. You can only change the .local part of the host name. Ensure that you consider your DNS and Domain structure when choosing a host name.

    The use of uppercase characters in URLs is not supported.

  • Enter the port number.
  • Select the appropriate SSL certificate.
  • Leave Start Website selected, unless you do not want the website to automatically start at the end of the installation.

11

Ready for Installation

Click Next to install Interact.

12

Installation complete

If the installation fails, the View Log option gives details of the error that was encountered.

For more information, see Troubleshooting an installation.

Click Finish.