Hub administration and configuration

When SS&C | Blue Prism® Hub is installed for an organization, it is delivered with a main administrator role. This role is used to configure the environment with information for items such as email and connection to your RPA database.

Hub utilizes Role Based Access Control (RBAC) to ensure that users can only access functionality required to perform their role within their organization.

The top navigation bar in Hub provides access to the system settings. The settings that are available depend upon the user role. There are a number of settings which are not available to users without administrator capabilities enabled on their account, as detailed below.

The features on the top navigation bar include:

When the navigation menu on the left is expanded (as shown above), these features are shown:

  1. Profile icon – Defined by the user in their profile. If you are:

    • A user, this provides a link to your profile page.
    • An administrator, this provides a link to the system settings from which the following can be controlled:
      • Personal profile and audit.
      • Platform management.
      • User management.
  2. User information – This is hidden when the navigation menu is collapsed.
  3. Page title – The area of the Hub user interface you are currently using.
  4. Environment – The currently selected environment. Environments are set up in the environment manager and can be selected here.
  5. Notification alerts – Notifications are created by the Automation Lifecycle Management plugin. Only notifications that you are authorized to see, or that are applicable to you, will show when you click the alert.
  6. Toggle menu – Opens and closes the menu. When the menu is open, the names of the menu items display. When the menu is closed, icons display for each menu item.
  7. Plugins – Opens the Plugins page where you can view and download available plugins.
  8. Help – Opens the Online Help. Right-click and select Open link in new tab to open in a separate browser tab.
  9. Logout – Logs you out of authentication server.
  10. If you use Interact, you will also be logged out of the Interact web application.

Hub restrictions

The following table list the restrictions enforced when using Hub.



Related topics


Usernames for native users cannot exceed 25 characters in length. They can only contain Latin characters (excluding special characters), digits, periods, hyphens, and underscores. They cannot start with periods, hyphens, and underscores.

Usernames for Active Directory users (their UPN) cannot exceed 255 characters in length.


Password Restrictions

Passwords must:

  • Contain at least 1 upper-case
  • Contain at least 1 number
  • Contain at least 1 special character
  • Be at least 8 characters in length
  • Be different to the last five passwords
  • Be no longer than 32 characters

Profile and Users

Profile Image

Less than 1MB and no greater than 1920 x 1080 pixels


Dashboard Widgets

Limited to 20 widgets per dashboard

Brand Logo

PNG, JPEG or JPG no greater than 30KB