Installing Interact

Click this icon on the toolbar to view and download a PDF version of this guide.

This guide provides guidance on the process to follow when installing Blue Prism® Interact and contains information on how to test that the installation has been successful.

Blue Prism Interact is only supported in a Multi-device Deployment. This is where the Blue Prism components are deployed across a number of devices. The reasons for this are:

  • It provides an extensible deployment of Blue Prism components suitable for a broad range of scenarios.
  • Advanced techniques relating to deploying additional services or securing and hardening the environment will commonly require this type of deployment.

A number of more advanced topics are also included within this guide to provide information on troubleshooting installations and configuring advanced settings and options.

If further assistance is required whilst following this document, please contact your Blue Prism Account Manager or Technical Support. For more information, see Contact us.

This information relates only to the version 4.6 of Blue Prism Interact.

Blue Prism Hub must be installed before attempting to install Interact.

Upgrading Interact

If upgrading from an earlier version of Interact 4, Blue Prism supplies an upgrader. For more information, see Upgrade Hub and Interact.

Intended audience

This guide is aimed at IT professionals with experience in configuring and managing networks, servers, and databases. The installation process requires familiarity with installing and configuring web servers and databases.


In addition to this install guide, you can watch our videos demonstrating the install process. Click here to see the Interact installation videos.

Related documents

The following documents provide further information on specific aspects of the implementation of Hub and Interact.

Document Title


Hub user guide

A document aimed at Hub users explaining how to get the best out of Hub.

Hub administrator guide

A detailed document aimed at Hub administrators explaining how to get the best out of Hub, including user access, licensing plugins and customization of Hub.

Interact plugin user guide

A detailed document explaining how to get the best out of Interact, including creating Forms and assigning them to Roles.

Interact user guide

A detailed document explaining how to use Interact to submit and approve forms.

Interact Web API Service user guide

A document providing detailed information on how to use the Interact Web API Service and related Blue Prism Object.