Interact Web API Service

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This user guide covers Blue Prism Interact Web Application Programming Interface (API) Service.

Blue Prism® Interact enables developers to create web-based forms that will allow a user to interact with automations, not just at the point of initialization but also during the process if a human is required to review progress, enabling a “human/Digital Worker collaboration” approach.

Information from Interact is added into a Blue Prism queue for processing by the Digital Worker. Blue Prism can then send updated information, dynamically, back to Interact. This way a user can review and act upon the processed data and participate in the automation process.

It is assumed as part of this guide that the user is familiar with Blue Prism digital workforce and has experience with components such as Hub and Blue Prism.

Overview

As a digital workforce expands the addressable use cases of an enterprise, there is a further need for Digital Workers and humans to collaborate in the end-to-end execution of a business process. In addition, innovative ways of assigning work to a digital workforce are required to provide flexibility on who can interact with the resource. Blue Prism Interact provides new and existing Blue Prism users with a collaboration interface for an end users interaction with their digital workforce within a business process. Initiate, verify, receive and authorize varied work related to your business processes. In addition, Blue Prism Interact reduces the skill criteria required by allowing users to create dynamic web interfaces either by using the no-code form designer or using a Blue Prism Visual Business Object (VBO) to create forms based on the business process requirements.

Blue Prism Interact functionality is split across two Blue Prism components; firstly, a developer utilizing Hub and the Forms plugin to create and publish Forms for an end user to utilize; secondly the end user interface where they can, by utilizing published Forms, interact with the digital workforce.

The Interact end user interface is accessed via a web browser, negating the need for any locally installed software. Interact can be accessed as an internal web application or published externally.

This user guide covers the gathering of information from a Blue Prism queue and how the information can be updated and returned after processing, back to the Interact user interface.

As well as detailing how to utilize the features of the Interact Web API Service we will also demonstrate the functionality by stepping through an example process illustrating how Forms can be updated dynamically.