Environment management

The environment manager displays your connected databases. This area is only available if you are an administrator.

By default, you will see the database for Hub (A) and the RPA database that was configured as part of the initial installation process (C).

You can add (E) database connections using the environment manager. If any connections are added, you need to click the refresh icon (B) on the database tile to bring the details of the digital workforce and queues across to Hub. If this is not done, you will not be able to see the Digital Workers or queues in that particular RPA environment.

You can also delete (D) redundant database connections.

To open the Environment manager, click your profile icon to open the Settings page, and then click Environment management.

Add a Blue Prism database connection

  1. On the Environment manager page, click Add connection to add an additional RPA database connection.

    The Add connection page displays.

  2. Enter the database connection configuration parameters.

    When all the fields are complete, the Add connection link is available.

    You must ensure that your database password does not contain an equals sign (=) or a semi‑colon (;). These characters are not supported, and will lead to issues when trying to connect to the database.

  3. If required, enter the URL for the Blue Prism API in the URL field under API configuration. This URL is required if you want to use the Control room plugin. The Control room plugin is compatible with Blue Prism 7.0 or later.

  4. Click Add connection to save the details.

    The connection is created and displayed in the environment manager.

  5. In the Environment manager, click the refresh icon on your new connection. This updates the information in Hub with the digital workforce and queues held in the database.

Delete a database connection

You can delete a connection to a database only if there are no dependencies on that database. You will not be able to delete a database if:

  • Interact forms are dependent on a queue within that RPA database, for example, submitting a form to a queue.
  • The ALM process definitions use objects defined within that RPA database.

You must amend the forms or process definitions to point at an alternative database to remove the dependance.

The delete function allows you to remove any databases that have accidentally been added and are not in use, for example, if the wrong database information has been added during configuration.

To delete an RPA database:

  1. On the Environment manager page, click the delete icon on the database tile.

    If there are no dependencies, a message displays asking you to confirm the deletion. If there are dependencies, an error message displays in the top right corner of the Hub user interface.

  2. Click Yes to confirm the deletion.