Known issues and limitations
This page lists all known issues and limitations of Blue Prism Capture 1.0.
Please use the Discover communities to ask any further questions or make any comments about this release of Capture. Alternatively, for urgent inquiries, please email the team at [email protected].
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The action items in a screenshot cannot be reordered by dragging.
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Steps in a process are not draggable in the main user interface.
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Only PNG and JPG image formats are currently supported for screenshots.
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Resizing or rotating screenshots in the step editor is not possible.
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When replacing a screenshot in the step editor, care must be taken to preserve the bounding boxes, they may be hidden under the new image depending on image sizes.
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Changing app settings is not available to the user.
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There are no undo/redo buttons in the process map screen.
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There is no option to save as, saving will overwrite the current process.
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Deleting a decision point will also delete all attached connections/branches.
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To save memory, recorded screenshots are in the 1440x900 resolution. This does not affect the resolutions listed in system requirements.
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There is no way to cut and paste a step into the number one position.
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There is no way to add an empty step within the step editor screen.
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When in the step editor screen, the right and left arrows on the keyboard will navigate between groups and not between screenshots within a group.
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When editing step actions or step notes, the right and left arrows on the keyboard will navigate between groups and not between the individual letters.
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There is no way to start a blank process, you must first record a process.
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The maximise/compress button in the process map edit screen may not compress the whole process if it is beyond a certain size. Pressing the minus button will not zoom the process out any further.
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Context menu may not display correctly when right clicking on step thumbnails within the step editor screen.
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Scroll bar for the process map displays in the step editor screen, scrolling is not a function of the step editor screen.
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Whilst the drag mouse icon is shown, the user is not able to drag step actions to reorder.
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If two decision point are inline in the process map view, both with connection arrows referring to a previous step, these lines will overlap.
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When highlighting text in pop up windows, if the mouse moves off of the pop up, then the pop up will close.
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The tool cannot record actions in applications that need admin permissions (e.g. task manager). To record the actions in these applications the Capture tool must run with admin privileges.
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The Capture tool supports a maximum of two monitors.
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Dual monitor setup will only work if both monitors are inline, otherwise the highest resolution monitor must be set as the primary monitor. For both scenarios, the monitors must have the same scaling (e.g. 100%).
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When performing actions on the desktop (e.g. opening an application or opening the start menu) with a dual monitor setup, the recorded screenshot will shows both screens.
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Performing shortcut key combinations (e.g. Ctrl+c) may record both screens if using dual monitors. This may also occur when typing in certain text fields (ex: browser URL field).
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The Capture tool is limited by available memory of the chosen browser. A warning message will appear if usage is too high, with a recommendation to save the process and reopen the program.
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Mouse scroll and hover-over actions are not recorded by the Capture tool.
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When uninstalling Capture, all saved process files will be lost. It is recommended to backup all important files to a separate location. This will not occur when upgrading to a newer version of Capture.
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Only one template is available for PDD export.
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Microsoft Visio must be installed if Visio map export is required.
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Visio map will not export if the user has an instance of Microsoft Visio running on their system. It must first be closed prior to Visio export.
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The time taken fields in the PDD .docx does not consider pause/resume during recording. In addition, any extra steps manually added to the process will not be considered.
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The time taken fields in the PDD will be incorrect if loading in a saved branch/step. Loading of branches/steps is done using the Load saved steps or Load saved branch feature.
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Branch numbering in the PDD may not be the same as what is shown in the Process map view in the browser.
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The contents numbering does not automatically update in the PDD, the user is required to manually update.