• Minimum RAM 4 GB
  • Minimum RAM if using a VM: 6 GB (2 GB typically used for Windows 10 operating systems)
  • Recommended RAM: 8 GB or more


  • Memory required for installation: 568 MB


  • Chrome 84 (or more recent version)
  • Edge 84 (or more recent version)

Operating system

  • Windows 10


A maximum of two monitors are supported by Enterprise for BP® Capture. Dual monitor setup will only work if both monitors are inline, otherwise the highest resolution monitor must be set as the primary monitor.

For both scenarios, the monitors must have the same scaling (for example, both monitors are set to 100% scaling).


For resolutions above 1920 x 1080, captured images will be down-scaled to 1920 x 1080.

  • 1366 x 768
  • 1920 x 1080
  • 1536 x 864
  • 1440 x 900

Export requirements

You must have Microsoft Visio 2016 or later installed to use the Process map (.vsd) export option.

For more information, see Export a process.