DocsDelete users
Blue Prism native users
Administrators can disable native users who no longer require access to the system. Disabled users do not show in the user list but can be made visible by right-clicking the Users root node and selecting Show All Users. Once a user has been deleted this cannot be undone.
To delete a native user:
- Navigate to System > Security > Users.
- Right-click a native user and select Delete user. You can also select the user and click Delete in the hamburger menu.
- Click Yes in the confirmation message.
Active Directory users
Administrators can only delete Active Directory users in a multi-authentication environment who have been assigned to Blue Prism roles directly. This is done by following the steps outlined above for a native user and selecting an Active Directory user to delete. If an Active Directory user has been deleted in Blue Prism, they cannot be reactivated or re-added in Blue Prism even if they are still active in Active Directory.
Active Directory users in a single-authentication environment whose roles are mapped to Active Directory security groups are managed in Active Directory and can only be deleted or disabled in Active Directory. Blue Prism administrators can use the Refresh User List option to update the list of Active Directory users on the Security - Users page. Any users who were previously registered with Blue Prism but have been deleted or disabled in Active Directory will be marked as deleted in Blue Prism.
Authentication Server users
Authentication Server native users added to Blue Prism via the mapping tool cannot be deleted by a Blue Prism administrator as their details are maintained in Authentication Server. Once a native user has been retired in Hub, they will be marked as deleted in Blue Prism via the messaging server. For more details, see Authentication Server.
