Delete a user

Blue Prism native users

Administrators can disable native users who no longer require access to the system. Disabled users do not show in the user list but can be made visible by right-clicking the Users root node and selecting Show All Users. Once a user has been deleted this cannot be undone.

To delete a native user:

  1. Navigate to System > Security > Users.
  2. Right-click a native user and select Delete user. You can also select the user and click Delete in the hamburger menu.
  3. Click Yes in the confirmation message.

Active Directory users

Only Active Directory users in a multi-authentication environment who have been assigned to Blue Prism roles directly can be deleted from Blue Prism. This can be done by following the steps outlined above for a native user and selecting an Active Directory user to delete. If an Active Directory user has been deleted in Blue Prism, they cannot be reactivated or re-added in Blue Prism even if they are still active in Active Directory.

Active Directory users in a single-authentication environment whose roles are mapped to Active Directory security groups are managed in Active Directory and can only be deleted or disabled in Active Directory. Blue Prism administrators can use the Refresh User List option to update the list of Active Directory users on the Security - Users page. Any users who were previously registered with Blue Prism but have been deleted or disabled in Active Directory will be marked as deleted in Blue Prism.

External authentication users

This can be done by following the steps outlined above for a native user and selecting an external user to delete. For more information about external authentication users, see Create an external authentication user in a multi-authentication environment.